WhatsApp is a widely-used messaging application that allows users to share texts, images, and videos with friends and family.
However, some users have reported an issue where the sound on WhatsApp videos is not working.
This can be a frustrating problem, especially when the video is an important message from a loved one.
In this article, we will discuss the possible causes of this issue and how to fix it.
Why is there no sound on WhatsApp video
Short answer: There could be several reasons why there is no sound on a WhatsApp video, such as volume settings on your device being on mute or turned down low, incorrect sound settings, the video being recorded without sound, a poor internet connection, or a bug in the app that has not yet been fixed.
- Volume settings: The first thing to check is the volume settings on your device. Make sure the volume is not on mute or turned down too low. This is a common cause of no sound on WhatsApp videos.
- Sound settings: Check if the sound settings on your device are configured correctly. This includes making sure that the audio output is set to the correct device, such as your speakers or headphones.
- Video recording: Some videos may have been recorded without sound. Check to see if the video was recorded with sound and that the volume was turned up during recording.
- App updates: WhatsApp is frequently updated to fix bugs and improve performance. Make sure you have the latest version of the app installed to ensure that you are not experiencing a known issue that has been fixed in a recent update.
- Internet connection: A poor internet connection can cause videos to play without sound. Make sure that you have a strong internet connection when trying to play a WhatsApp video.
How to fix no sound on WhatsApp video
1. Restart your device
If the sound on your WhatsApp videos is not working, try restarting your device. This can fix any temporary glitches that may be causing the problem.
2. Update WhatsApp
Make sure you have the latest version of WhatsApp installed. Updates may include fixes for known issues that can cause problems with sound on videos.
3. Check your internet connection
Make sure you have a strong internet connection when trying to play a WhatsApp video. A poor internet connection can cause videos to play without sound.
4. Check your device’s sound settings
Make sure that your device’s sound settings are configured correctly. This includes making sure that the audio output is set to the correct device, such as your speakers or headphones.
5. Allow audio permissions to WhatsApp
n order for WhatsApp to play audio in videos and voice messages, you will need to grant the app permission to access the microphone on your device. This is typically done during the initial set up of the app, but you can also change or revoke these permissions later on if needed.
Here’s how to grant or check microphone permission on Android and iPhone:
Android:
- Go to your device’s settings.
- Tap on “Apps” or “Application Manager”.
- Find WhatsApp and tap on it.
- Tap on “Permissions”
- Make sure the toggle for “Microphone” is turned on.
iPhone:
- Go to your device’s settings.
- Tap on “Privacy”.
- Tap on “Microphone”.
- Find WhatsApp and make sure the toggle is turned on.
It is important to note that if you’re revoking the permission, the app will not be able to access the microphone, and you will not be able to record or play voice messages or videos with sound.
6. Clear WhatsApp cache
Clearing WhatsApp’s app cache can help resolve issues with the app, including problems with audio in videos and voice messages. Here’s how to clear WhatsApp’s app cache on different platforms:
Android:
- Go to your device’s settings.
- Tap on “Apps” or “Application Manager”
- Find WhatsApp and tap on it.
- Tap on “Storage”
- Tap on “Clear Cache”
7. Contact WhatsApp Support
If the problem persists, you can contact WhatsApp support for further assistance. They may be able to provide additional troubleshooting steps or help you to identify the cause of the problem.
Final Words:
In conclusion, no sound on WhatsApp video can be caused by several factors, including volume settings, sound settings, video recording, app updates, and internet connection. By following the steps outlined above, you can troubleshoot and fix the issue.
If the problem persists, it is recommended to contact WhatsApp support for further assistance.
Further Reading:
[Reasons & Fix] WhatsApp Call not Showing on Screen (Android/ iOS)
[Fix & Remove] WhatsApp calls showing on iPhone log
Whatsapp Call Disconnects After 1 Minute Automatically (7 Fixes)
