[Reasons & Fix] WhatsApp GIF not Working, not Playing

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By Ankit Kumar

Are you having issues sending WhatsApp GIFs to a chat?

Are GIFs not working in your WhatsApp?

Well, the issue can be fixed with a simple troubleshooting method.

Keep reading the post and find possible reasons along with the method to fix the issue.

Why is WhatsApp GIF not Working

Short Answer: WhatsApp GIF is not working because – internet connection is unstable, format of the GIFs is unsupported, there are bugs troubling the feature, third-party generated GIF is not supported, or the app is outdated.

We have mentioned the quick reasons here. To know more about what causes issues with the GIF feature in WhatsApp, make sure you check out the next part of the article.

Fix: WhatsApp GIF not Working, not Playing

WhatsApp is one of the most widely used instant messaging apps in the world, with over 2 billion active users. One of its features is the ability to send and receive GIFs, which are short, animated images that can be used to express emotions or add some fun to conversations.

However, many users have reported that the GIF feature on WhatsApp is not working for them. In this article, we will explore some of the reasons why this might be happening and what you can do to fix the issue.

1. Check GIF’s format

It is possible that you are trying to send a GIF from a file that is too large or in the wrong format. WhatsApp has certain limitations when it comes to sending and receiving GIFs. For example, the file size of a GIF must be within a certain range, and it must be in a specific format (such as GIF or WebP).

If you are trying to send a GIF that is too large or in the wrong format, the feature will not work. To fix this, try sending a different GIF or converting the file to a compatible format.

2. Check the internet connection

GIFs are large files, and they require a stable internet connection to be sent and received. If you have a poor internet connection, the GIFs may not load properly, or the feature may not work at all. To fix this, try connecting to a different Wi-Fi network or switching to a cellular connection.

3. Eliminate the bug

There could be a bug or issue with the WhatsApp app on your device. Sometimes, bugs or issues can arise with apps, causing certain features to stop working. If the GIF feature on WhatsApp is not working for you, it may be because of a bug or issue with the app. To fix this, you can try restarting the app or your device, or uninstalling and reinstalling the app.

4. Switch to the stable version

Uninstalling the beta version of WhatsApp and installing the stable version of the app will help if the bugs are troubling the GIF feature. Beta versions of apps are typically used by developers and testers to identify and fix any issues before they are released to the general public. As a result, beta versions may be more prone to bugs and compatibility issues than stable versions.

5. Uninstall third-party GIF keyboard

It’s important to note that not all third-party keyboard apps have built-in GIF generators and some may not be compatible with WhatsApp or may not work properly on your device. Also, WhatsApp has added the feature of creating GIFs within the app, so installing a separate app is not necessary.

If you have installed a third-party GIF generator app and are experiencing issues with the GIF feature on WhatsApp, it’s worth trying to uninstall the app and see if that resolves the problem.

6. Try Gboard for sending GIFs

You can use an official third-party GIF-generating keyboard app to send GIFs on WhatsApp. Some third-party keyboard apps, such as Gboard, have built-in GIF generators that allow you to easily create and send GIFs.

To use a third-party keyboard app to send GIFs on WhatsApp, you will need to set the keyboard app as your default keyboard in your device’s settings. Once you have done that, you can open WhatsApp and start a conversation with a contact. When you tap on the text field to compose a message, you should see the option to switch to the third-party keyboard app. Once you are in the keyboard app, you can use the built-in GIF generator to create or find GIFs to send.


In conclusion, there are several reasons why the GIF feature on WhatsApp may not be working. To fix the issue, it is recommended to check for updates, check your internet connection and try restarting the app or your device, and if using a third-party GIF generator app uninstall it. If the issue persists, you can contact WhatsApp support for further assistance.