Snapchat is a popular social media platform that allows users to share photos, videos, and messages with friends and family.
However, sometimes users may have difficulty finding a specific person on the app.
So, if you are also in the same boat and can’t find someone on Snapchat (not blocked), you are at the right place.
Here, we have explained why you can’t find someone on Snapchat and what you can do to fix it.
Why can’t I Find Someone On Snapchat
Short answer: You may not be able to find someone on Snapchat for various reasons such as deactivated or blocked account, changed username, private account, not having an account on Snapchat or the server may be down. It’s best to check these possible reasons one by one to find the exact cause.
1. The person has blocked you
If the person you’re trying to find has blocked you, you will not be able to find them on the app or view their stories or messages.
2. The person has deleted their account
If the person you’re trying to find has deleted their Snapchat account, you will not be able to find them on the app
3. The person has changed their username
If the person you’re trying to find has changed their username, you will not be able to find them by searching for their old username. You will need to ask them for their new username or search for them by their phone number or email.
4. Typo or mistake on the name
Make sure you have the correct spelling of the username, if the name is misspelled then you won’t find the person on Snapchat.
5. Snapchat app glitch
If you are unable to find someone on Snapchat and suspect it may be due to a glitch or bug in the app.
If you are unable to find someone on Snapchat and suspect it may be due to a glitch or bug in the app, there are a few things you can try to fix the problem:
- Restart the app: Close the app and reopen it to see if this resolves the issue. Sometimes, a simple restart of the app can fix the problem.
- Restart your device: Sometimes, a simple restart of your device can fix the problem.
- Check your internet connection: A poor internet connection can cause issues with the app, so make sure you have a strong and stable connection.
- Update the app: Make sure you have the latest version of the Snapchat app.
- Clear the cache: Clearing the cache can help fix issues with the app, go to your device settings, find the Snapchat app, and clear the cache.
6. Snapchat server may be down
Another possible reason you may not be able to find someone on Snapchat is if the Snapchat server is down.
This means that the app is experiencing technical difficulties and is not able to connect to the server, which can prevent users from being able to search for and add other users.
In this case, you may need to wait until the server is back up and running before you can find the person you are looking for.
How to find someone on Snapchat
In conclusion, if you’re having trouble finding someone on Snapchat, it could be due to a variety of reasons such as being blocked, the account being deleted, the account being private, a change in username or a typo while searching.
To find the person, you can try searching by their phone number or email or contact them directly and ask for their new username.