Fix: Not Receiving WhatsApp Messages unless I open the app

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By Ankit Kumar

Are you someone having issues with WhatsApp message notifications?

Are you not receving WhatsApp messages unless the app is opened?

Well, here we are going to address the same issue and discuss the ways to fix this problem.

So, stay tuned!


Why am I not receving WhatsApp messages unless I open the app

Short Answer: WhatsApp Messages are not receiving unless you open the app because background activity is restricted, power saver mode is enabled, there are connectivity issues or WhatsApp is not running on latest version.

Are you tired of missing important messages on WhatsApp simply because you were not actively using the app? If so, you are not alone. Many people face this issue, where they are not receiving notifications for new messages unless they open the app

In the next part of the post find the ways to fix this problem.


Fix: WhatsApp Messages Not Receiving unless opened

1. Check notifications settings

The first step in troubleshooting this issue is to make sure that notifications for WhatsApp are enabled in your device’s settings. Here’s how you can check:

On an Android device: Go to Settings > Apps & notifications > WhatsApp > App notifications. Make sure that the toggle switch for “App notifications” is turned on.

On an iPhone: Go to Settings > Notifications > WhatsApp. Make sure that the toggle switch for “Allow Notifications” is turned on.

2. Disable power saver mode

Some devices have a power saver or battery optimization feature that restricts background activities of apps to conserve battery life. This can prevent WhatsApp from receiving messages until you open the app.

Apple device like iPad or iPhone do not disable the notifications of any app, so you do not have to worry about it.

But, Android users might face issues like that. Some Android phone makers go hard with the Battery Saver feature and disables background activity. To disable Power Saver mode on an Android device: Go to Settings > Battery > Battery optimization. Find WhatsApp in the list and make sure it is not optimized.

3. Disable background data restrictions

Another possible reason why you are not receiving notifications is due to background data restrictions on your device. To make sure that WhatsApp is allowed to use background data, follow these steps:

On an Android device: Go to Settings > Data usage > Data saver. Make sure that the toggle switch for “Unrestricted data usage” is turned on for WhatsApp.

4. Ensure better internet connection

Internet connectivity can be one of the reasons why you are not receiving notifications for new messages on WhatsApp. A stable internet connection is necessary for WhatsApp to work properly and receive messages in real-time. If you have a weak or unreliable internet connection, it may result in delayed or missed notifications.

It is important to check your Wi-Fi or mobile data connection and make sure it is strong and stable before using WhatsApp. If you are facing connectivity issues, try restarting your device or resetting your internet connection to see if it resolves the issue.

5. Check WhatsApp settings

Another possible reason for this issue could be the settings within the app itself. Check the following settings in the WhatsApp app:

On an Android device: Go to WhatsApp > Settings > Notifications. Make sure that “Show notifications” is turned on.

On an iPhone: Go to WhatsApp > Settings > Data and storage usage. Make sure that the toggle switch for “Low data usage” is not turned on.

6. Update WhatsApp to latest version

Updating WhatsApp to the latest version can help resolve the issue of not receiving notifications for new messages. Outdated versions of the app may contain bugs or compatibility issues that can prevent it from functioning properly. Updating to the latest version can ensure that you have the latest features and bug fixes, which may resolve the issue of missed notifications.

Here’s how you can check for updates on your device:

On an Android device: Go to the Google Play Store, search for WhatsApp, and click “Update” if it is available.

On an iPhone: Go to the App Store, click on the “Updates” tab, and look for WhatsApp. If an update is available, click “Update.”

After updating, restart your device and check if the issue of not receiving notifications is resolved.

7. Reinstall WhatsApp

Reinstalling WhatsApp on your device can be a solution to resolve the issue of not receiving notifications for new messages. Reinstalling the app can fix any technical issues or glitches that may be preventing it from functioning properly.

Here’s how you can reinstall WhatsApp on your device:

On an Android device: Go to the Google Play Store, search for WhatsApp, and click “Uninstall.” Once the app is uninstalled, install it again by searching for it in the Google Play Store and clicking “Install.”

On an iPhone: Delete WhatsApp by pressing and holding the app icon until a menu appears. Tap “Delete app,” and then install it again by searching for it in the App Store and clicking “Get.”

After reinstalling WhatsApp, make sure to set up the app again with your account information and check if the issue of not receiving notifications has been resolved.

8. Contact WhatsApp support

If none of the above solutions have helped resolve the issue of not receiving notifications for new messages on WhatsApp, then you may want to consider contacting WhatsApp support. They can provide further assistance and help you diagnose the issue.

To contact WhatsApp support, you can go to the “Settings” menu in the app, select “Help,” and then “Contact Us.” You can then fill out a form or start a chat with a support representative. It’s also a good idea to provide as much detail as possible about the issue you’re facing, including any error messages or screenshots that may be helpful.

Keep in mind that due to the high volume of requests, it may take some time to receive a response from WhatsApp support. However, they are usually available to help resolve any technical issues you may be facing.


Conclusion

In conclusion, missing notifications on WhatsApp can be a frustrating experience, but it is a fixable issue.

By checking the notification settings, power saver mode, background data restrictions, internet connectivity, and WhatsApp settings, you can resolve this issue and make sure that you never miss an important message again.